We are currently shipping to the territories indicated below:
SHIPPING FEE: 5 EUR
FREE SHIPPING on orders higher than 33 EUR with DPD or TNT 2-8 days (Mon-Fri)
SHIPPING FEE: 15 EUR
FREE SHIPPING on orders higher than 200 EUR with DPD or TNT 3-18 days (Mon-Fri)
United States, Japan, China
SHIPPING FEE: 20 EUR
FREE SHIPPING on orders higher than 300 EUR with DPD or TNT 3-25 days (Mon-Fri)
We offer one free exchange delivery per orders. If you send us back your original products for an exchange, then the shipping cost of the exchanged package is on us. You still have to cover the cost of the return shipping. Shipping costs are non-refundable.
When the selected product is currently not available in our stock, you can find the status “available on backorder”.
Backorder means that our team start to create the selected product after you placed your order. In this case, the delivery time is slightly longer, it takes 15-25 days.
– Our distribution centre does not dispatch orders on Saturday, Sunday, or Bank Holidays.
– We do not ship to P.O. Box addresses.
– Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
If you have problem tracking your order, please contact the customer service on firstname.lastname@example.org